Job Description

• Welcome and assist showroom visitors in selecting the right electric vehicle (EV) based on their needs, budget, and lifestyle.

• Provide detailed product demonstrations, explaining features, benefits, and advantages of EVs, including battery life, charging options, and cost savings.

• Understand and assess customer financial needs, offering tailored solutions for financing via microfinance loans.

• Guide customers through the process of applying for microfinance loans to purchase an EV.

• Ensure customers meet eligibility criteria for loan products and assist in the completion of necessary documentation.

• Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver vehicles.

• Meet or exceed sales targets by effectively closing deals.

• Ensure that vehicles are properly displayed in show rooms and that the show room is clean and attractive.

• Follow-up on customer orders till delivery is finalized.

• Prepare pro forma invoices, sales contracts and sales orders.

• Check vehicle sales contracts, invoices and other relevant documents.

• Investigate customer complaints and provide solutions to problems causing those complaints.

• Respond to sales inquiries in person or via phone, e-mail, social platforms, etc.

• Monitor customer preferences to determine focus of sales efforts.

• Maintain customer’s data base for future reference.

• Build positive relationships with customers by keeping good rapport, responding to inquiries, and undertaking sales campaigns and promotions.

• Maintain vehicle sales activity records and reports.

• Prepare daily, weekly, monthly semi-annually, and sales reports.