IT SUPPORT OFFICER

Steely RMI PLC- Ethiopia, Addis Ababa
Posted 163 days ago

Full Time

SRP

Job Details
Experience: 2 years
Career Level: Junior
Education Level: Bachelor Degree
Salary: Negotiable
Country: Ethiopia
State: Addis Ababa
Posted On: 2024-07-13
Deadline: 2024-07-17

Job Description

We are seeking an IT Support Officer to join our dynamic team. In this role, you will be responsible for providing technical support to our staff, ensuring the smooth operation of our IT systems.


Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

  • Install, modify, and repair computer hardware and software.

  • Troubleshoot and resolve technical issues on time.

  • Maintain and update documentation for IT systems and procedures.

  • Assist with network administration tasks.


Job Requirement

Educational Background: BSc in Computer Science or related fields.


Experience:

  • 2 Years’ experience in IT support experience in troubleshooting and resolving technical issues.

  • Strong knowledge of computer hardware and software systems.

  • Excellent communication and customer service skills, Cisco experience is preferred.

Positions Available: 2

About Steely RMI PLC

Information Technology

Ethiopia, Addis Ababa

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