We are seeking an IT Support Officer to join our dynamic team. In this role, you will be responsible for providing technical support to our staff, ensuring the smooth operation of our IT systems.
Responsibilities:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Install, modify, and repair computer hardware and software.
Troubleshoot and resolve technical issues on time.
Maintain and update documentation for IT systems and procedures.
Assist with network administration tasks.
Educational Background: BSc in Computer Science or related fields.
Experience:
2 Years’ experience in IT support experience in troubleshooting and resolving technical issues.
Strong knowledge of computer hardware and software systems.
Excellent communication and customer service skills, Cisco experience is preferred.
Positions Available: 2
Information Technology
Ethiopia, Addis Ababa
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