Customer Support

NileX IT Solutions- Ethiopia, Addis Ababa
Posted 18 days ago

Full Time


Job Details
Experience: Less than 1 year
Career Level: Entry Level
Education Level: Bachelor Degree
Salary: 12000
Country: Ethiopia
State: Addis Ababa
Posted On: 2024-04-30
Deadline: 2024-05-13

Job Description

We are seeking talented individuals fluent in both English and Amharic to join our dynamic team as Business Process Management (BPM), Sales, and Customer Support Associates! This is an exciting opportunity to learn, grow, and make a real impact in the tech industry. NileX offers 7 positions across three 24/7 shifts, with flexible scheduling options for candidates to choose their preferred availability.


Responsibilities 


  • Conduct Market Research: Identify potential customers and market trends.

  • Assist in Developing Marketing Strategies and Campaigns: Collaborate on creating effective marketing plans.

  • Create Engaging Content in English: Craft compelling marketing materials.

  • Manage Company’s Social Media: Oversee social media channels.

  • Organize and Participate in Promotional Events: Contribute to successful events.

  • Attend Training Sessions: Acquire product knowledge and sales techniques.

  • Collaborate with Sales Team: Generate leads and close deals.

  • Maintain Accurate Records: Document customer interactions and sales activities.

  • Provide Excellent Customer Service: Build and maintain client relationships.



Job Requirement

  • Bachelor’s Degree in Marketing, Business, or a Related Field.

  • Fluency in English is Mandatory.

  • Strong Communication and Interpersonal Skills.

  • Eager to Learn and Succeed in a Sales and Marketing Role.

  • Ability to Work in a Fast-Paced, Collaborative Team Environment.

  • Excellent Time Management and Organizational Skills.

About NileX IT Solutions

Customer Service

Ethiopia, Addis Ababa

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