Job Description

we are seeking a customer-focused and results-oriented Call Center Agent to join our team and provide exceptional customer service to our valued customers. As a Call Center Representative, you will be the first point of contact for our customers, and you will play a vital role in building relationships and ensuring customer satisfaction.

Responsibilities:

• Answering and making phone calls

• Providing customer service and support

• Resolving customer inquiries and complaints

• Processing orders and payments

• Selling products and services

• Maintaining accurate records of customer interactions

• Meeting or exceeding call center metrics